Frequently Asked Questions

Research shows that talk therapy can help many people. Our own outcome measures demonstrate that people accomplish their desired goals. Many clients report relief from stress, depression, anxiety, and relationship difficulties.

While you may have the inner resources to handle this on your own, a caring and objective third party can often make the process easier and faster.

We are here to help you sort out your thoughts and feelings and explore areas you may not have considered. We can help you become clearer in your mind so you can make decisions that help you feel more confident.

We won’t tell you what to do, but we will support you as you explore your options.

We wish we could do that for everyone. However, using well-researched forms of therapy can improve your chance of success.

Regular review of your progress and end-of-session feedback allows us to know how well you are doing and to change course if you are not improving. Most people feel better after their first session, even though their issues are not fully resolved, because they feel more hopeful that they are on the right path.

We provide couples therapy for those unhappy with the state of their relationship. Some want help to strengthen the connection and rekindle desire, while others want to heal relationship wounds and rebuild trust.

Family therapy is for parents and their teenage or young adult children to reduce emotional tension, increase respect, and improve communication, cooperation, and harmony.

Individual therapy is available for adults and teens who need help dealing with intense emotions such as anger, sadness, or anxiety due to a change, loss, or trauma in their life.

Online and in-person sessions are offered at the same price.

Many employee extended health benefits plans cover psychotherapy and social work services. We recommend checking with your provider to confirm your specific coverage.

We require 48 hours’ notice for cancellations or rescheduling to avoid a missed session fee.

Yes. All sessions are confidential, with a few legal exceptions, such as risk of harm, which will be explained clearly at the start of therapy.

Couples therapy, also called marriage counselling, helps partners understand their relationship patterns, improve communication, and resolve conflicts. A trained therapist guides both partners in identifying underlying emotions, needs, and recurring cycles that create distress.

Couples may benefit from therapy when they experience:

• Repetitive, emotionally reactive patterns that are difficult to resolve on their own
• A sense of feeling distant or more like roommates
• Broken trust caused by infidelity or betrayal
• Recurring thoughts about separation or divorce

We encourage both partners to be part of the first phone consultation, or for each partner to have their own consultation. This gives each person a chance to ask questions and understand whether therapy may be a good fit.

When one partner refuses to attend, we can see the other partner individually.

Some couples do argue or talk over each other. We will slow things down and give each of you the opportunity to speak and be heard so the conversation feels safer and more constructive.

No. We do not take sides or assign blame. We support both of you as we focus on the relationship and help each person feel respected, heard, and understood.

The number of sessions depends on the challenges you are facing. Many couples reach their desired outcome in 8 to 12 sessions, while others require 20 sessions or more.

We wish we could do that for everyone. However, using well-researched forms of therapy improves your chance of success. If your relationship is on the brink, we will learn from each of you what it will take to make you feel more committed to your relationship.

Regular review of your progress and end-of-session feedback allows us to know how well you are doing and to change course if you are not improving.

Yes. Couples therapy can help you begin to feel more stable in your relationship, gradually process the impact of betrayal, rebuild trust, and move toward forgiveness. Often, one or both partners may also benefit from individual therapy at the same time.

Both partners attend together for the first couples therapy session, which is 90 minutes. During this session, we will hear the concerns each of you has about your relationship. Each person will have the opportunity to speak freely, and we will work to make the session as comfortable as possible.

We listen with compassion to understand your situation and what you hope to accomplish.

Individual therapy may be helpful for people who are experiencing:

• Persistent anxiety or low mood
• Feeling overwhelmed, stuck, or unable to cope
• Difficulty managing stress
• Loss, grief, trauma, or a major life transition
• Low self-esteem or strong self-criticism
• Unhealthy coping patterns such as avoidance, substance use, or emotional eating
• Difficulty sleeping, focusing, staying motivated, or functioning day to day

Family therapy may be helpful when relationships between family members are strained by frequent conflict, breakdowns in communication, major family transitions such as divorce or blending families, relocation, emotional distance, or disconnection.

No, not always. The therapist can discuss who should attend based on your concerns and goals.

If your teen refuses to attend family therapy, we can discuss this with you by phone beforehand.

For most concerns, online therapy can be just as effective as in-person therapy when conducted by a trained therapist.

Online couples therapy can also be effective for communication issues, conflict patterns, and emotional disconnection. Approaches like Emotionally Focused Therapy, which focus on emotional bonding and attachment, can translate well to video-based sessions.

The most important factor is the quality of the therapist and the therapeutic relationship.

Online may be best if:

• You value convenience and flexibility
• You have a busy schedule or mobility constraints
• You feel more comfortable opening up at home
• You want access to a therapist who specializes in what you need

In-person may be best if:

• You want a deeper sense of relational presence
• You benefit from a structured and contained environment
• You are dealing with more complex or intensive issues
• You need privacy away from home
• You want fewer distractions or interruptions

We work in a supportive and caring way. We approach concerns through an attachment lens, which means we understand your concerns within the context of your important relationships, such as your marriage, partnership, or parent-child relationship.

We help you identify inner strengths, validate your efforts, and see the resources available to you, including the support of close relationships.

We love what we do. It is rewarding to see people in their relationships overcome obstacles, rediscover resilience, and rekindle love. We feel very fortunate to make a meaningful difference in the quality of other people’s lives.

We are here to help. Please call, text, or email if you have more questions.