Frequently Asked Questions
1. Why should we try therapy? Shouldn’t we be able to handle our issues on our own?
Research shows that talk therapy can help many people. Our own outcome measures demonstrate that people accomplish their desired goals. Many of our clients report relief from stress, depression, anxiety and relationship difficulties. Other clients long for deeper meaning in their lives or a greater sense of peace. While you certainly may have the inner resources to handle this on your own, we believe that a caring and objective third party can make the process easier and faster.
2. Are your therapists going to tell us what to do?
We are here to help you sort out your thoughts and feelings and explore areas you may not have considered. We can help you become clearer in your mind, so you can make decisions in ways that will help you feel more confident. We won’t tell you what to do, but we will support you as you explore your options.
3. What is your success rate? Can you prevent a break up or divorce?
We wish we could do that for everyone. However, using well researched forms of therapy, improves your chance of success. Emotionally Focused Couples Therapy has a 75% success rate. Regular collection and monitoring of your progress and feedback about the sessions allows us to know how well you’re doing and can change course if you’re not improving. Most people feel better after their first session. Even though their issues are not resolved, they feel hopeful that they are on the right path. Success, such as more open communication, a deeper understanding of yourself and others, and lasting change in your relationship is what we strive to provide. You will feel more content and your relationship will be deeper and stronger. We can say from our data that most of our clients feel better within themselves and their relationship. We will do our best to help and support you on your journey.
4. What do you do?
New Insights to provide a place where people struggling in a relationship can come for help. Perhaps you’re concerned about your marriage, your relationship with your teen, or whether to stay in your relationship. Or, perhaps your relationship ended recently and you need an opportunity to sort out what happened and how you feel about it. We are a group of trained and experienced therapists who are specialists in helping people to mend, strengthen or move on from a relationship.
We provide couples therapy for those unhappy with the state of their relationship. Some want help to strengthen the connection and rekindle desire, others to heal relationship wounds and rebuild trust .
Family therapy is for parents and their teen-aged or young-adult children to reduce the emotional tension, increase respect, improve communication, cooperation and harmony.
Personal counselling and psychotherapy is offered for adults and teens who need help dealing with intense emotions such as anger, sadness, or anxiety due to a change, loss or trauma in their life.
5.How do you work?
We work in a supportive and caring way. We approach your problems from a ‘relationship lens’. This means we understand your concerns within the context of your significant attachment relationships such as your partner, your child or your parent. We look for your strengths and validate your efforts. Your emotions are seen as clues to help us to resolve your distress.
6. What happens in the first session?
When you arrive, please have a seat in our waiting room. At your appointment time, your therapist will greet you and invite you into a private office. We’ll explain how we work, get some background information and ask you to share your story. We will help you articulate why you are seeking help at this time.
7. What if I want to come in for couples therapy and my partner doesn’t, or my teen refuses to attend family therapy?
Let’s discuss this on the phone beforehand. Many people find that therapy helps them get some good ideas and begin to feel more confident so that the relationship improves, even when the other person does not attend.
8. Do you work with issues other than relationships?
Yes! We are here to help anyone who is struggling – whether that is with stress, anxiety, depression, grief, illness or other life challenges. Our goal is simple: we want you to feel better.
9. Why do you do this work?
At New Insights we love what we do. It’s rewarding for us to see people in their relationships overcome obstacles, rediscover their resilience and rekindle love. We feel great joy seeing a couple or family who have come into my office upset, give each other a hug at the end of the session. We feel very fortunate to be able to make a meaningful difference in the quality of other people’s lives.
10. What if I have more questions?
We are here to help. Please call, text or email if you have more questions.
11. How do I get started?
We’ve made the scheduling process easy. You can either click here to schedule a Free Initial Phone Consultation in our online calendar or you can call for help to do this. For more information, please email, phone or text us. See below.
We look forward to meeting you.
